Legal
Privacy Policy
Last Updated: January 2025
Welcome to BrandMates. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website and purchase our products.
Table of Contents
Information We Collect
When you interact with BrandMates, we collect information to provide you with a seamless shopping experience and better serve your needs.
Personal Information
When you visit our website or make a purchase, we may collect the following personal information:
- Contact Information: Name, email address, phone number, and mailing address.
- Payment Information: Credit card details and billing address.
- Purchase History: Products purchased, order history, and preferences.
Non-Personal Information
We also collect non-personal information, such as:
- Browser and Device Information: IP address, browser type, operating system, and device type.
- Usage Data: Pages visited, time spent on the website, and referring URLs.
How We Use Your Information
We use the information we collect to enhance your experience and provide you with the best possible service:
- Process Transactions: Manage orders, process payments, and deliver products.
- Provide Customer Support: Respond to inquiries, fulfill requests, and provide updates about your orders.
- Improve Our Services: Enhance our website, personalize your experience, and analyze usage patterns.
- Marketing and Promotions: Send promotional emails, newsletters, and special offers. You can opt-out of these communications at any time.
Note: We are committed to using your information responsibly and only for the purposes outlined in this policy. We will never sell your personal data to third parties for their marketing purposes.
Information Sharing and Disclosure
We may share your personal information with trusted partners who assist us in operating our business:
- Service Providers: Third-party companies that help us with payment processing, order fulfillment, and marketing.
- Legal Obligations: Authorities if required by law or to protect our legal rights.
All service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Data Security
We implement a variety of security measures to ensure the safety of your personal information. Your data is stored on secure servers, and all transactions are processed through a secure gateway provider.
Our Security Measures Include:
• SSL encryption for all data transfers
• Secure payment processing through trusted providers
• Regular security audits and updates
• Limited access to personal information by authorized personnel only
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies help us understand how you use our site, personalize content, and provide relevant advertisements.
You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect certain features of our website.
- Essential Cookies: Required for basic website functionality.
- Analytics Cookies: Help us understand visitor behavior and improve our services.
- Marketing Cookies: Used to deliver personalized advertisements.
Your Rights
You have the right to control how your personal information is used. We respect your privacy choices and make it easy to exercise your rights:
Access & Update
Request access to or update your personal information at any time.
Delete Data
Request the deletion of your personal data from our systems.
Opt-Out
Unsubscribe from marketing communications whenever you wish.
To exercise these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about our Privacy Policy or practices, please don't hesitate to reach out. We're here to help.
BrandMates
We're here to answer your questions
Phone
Address
S.M. Pally, Malda
(Opp. Side Pallyshree Playground)
732101
